Frequently Asked Questions
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The simplest way is to book online at https://newtomorrowcounselling.as.me, or tap Client login / Book at the top of this site. Before your first session you’ll be asked to complete a short intake form. If booking feels difficult, or you can’t find a time that works, email info@newtomorrowcounselling.com.au and we’ll see what’s possible.
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Individual counselling is $130. Relationship counselling is $150. Fees are also shown on the booking page when you book.
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You can cancel or reschedule free of charge, with a full refund, up to 48 hours before your appointment. Just use the link in your booking confirmation or email info@newtomorrowcounselling.com.au. Cancellations made within 48 hours of your appointment, and missed appointments, aren't refunded. We understand that emergencies happen, such as illness, transport problems or severe weather, so please let us know as soon as you can and we'll consider your situation individually. If we need to cancel, you'll receive a full refund or a new appointment at no extra cost.
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New Tomorrow Counselling is in Ormeau, QLD 4208. Sessions can be held face to face, online, or by phone, whichever suits you.
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Monday to Thursday, 9:00am to 5:00pm.
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You'll be seeing Grant Freeman, a Master's-qualified counsellor registered with the Australian Counselling Association. Grant has been working with families for over ten years, and in Christian counselling for five.
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Sessions run for 50 to 60 minutes.
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No. The counselling approach is grounded in Christian principles and draws on evidence-based approaches, including Cognitive Behavioural Therapy (CBT). Faith is brought in only to the extent you're comfortable with.
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Yes. What you share in counselling is confidential, with the usual limits set out in our Terms and Conditions, for example where there's a serious risk of harm, where the law requires a report, or where a court order requires information to be disclosed.
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Private health insurance: we're registered with health insurers, but we're not covered with every one, so please check with your individual health insurer. Medicare doesn't apply any rebates or subsidies to counsellors at this stage.
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New Tomorrow Counselling is not a crisis service. If you or someone else is in immediate danger, call 000. For 24-hour support, contact Lifeline on 13 11 14 or the Suicide Call Back Service on 1300 659 467.